The iTivity on demand support agent provides instant remote access to PCs and servers on many different platforms. You can improve both customer satisfaction and IT staff productivity with the iTivity remote support solution.

iTivity remote tech support software allows you to close cases faster from anywhere. iTivity provides secure and easy access across the Internet and across firewalls so that you can quickly diagnose problems and resolve technical support cases. With iTivity you can login securely and transfer files to and from all of your enterprise servers and desktops.

The iTivity remote support software architecture easily traverses customer firewalls and SOCKS proxy servers. Configured in always-on mode, you will have reliable 24/7/365 access to your mission critical systems.

Your enterprise certified IT support staff need the on demand support infrastructure provided by iTivity remote support software. iTivity allows you to support more platforms and close more cases with fewer people.

iTivity remote support software supports many platforms, including IBM AIX, RedHat Linux (among others), Windows XP, Vista, 2003 Server, 2008 Server, HP-UX, Sun Solaris and SCO.