The iTivity remote technical support solution enables administrators, help desks, solution providers and system integrators to quickly access and support AIX servers from anywhere. iTivity provides secure, audited access across the Internet and across firewalls so that you can rapidly diagnose problems and resolve AIX technical support cases. With iTivity you can login securely and transfer files to and from of your AIX servers and desktops.

Instant Remote Support Tool Benefits

iTivity customers, such as IT services and consulting organizations benefit from fast remote access software in many ways.

• Higher Productivity and Customer Satisfaction
• PCI-DSS and HIPAA Compliant Business Processes
• Strong Authentication with Enterprise Integration
• Reliability, Scalability and Failover benefits of a fault tolerant solution.
• Professional Product Support in Atlanta, GA

iTivity Remote Support Tool Features

Tridia Corp. has over two decades of experience providing remote support and access technologies to customers in many different industries. iTivity delivers the critical features needed to leverage the fastest remote support technologies.

• Fast Access to the X11 Desktop Console
• Automated, Custom Installers and Web Deployment Bundle
• Lightning Fast AES Encryption of all Data Transmitted
• Connections Securely Tunneled via Automatic Port Forwarding for Industry Standard Protocols
• Centralized Audit and Logging

Secure Solution

iTivity's self-hosted remote support tool allows you to maintain central control of remote access and critical log files. Former employees can be blocked from accessing your customers' systems. Audit logs showing who connected to which customer systems are maintained on your hardware in your place of business.

Cost Effective

With iTivity's concurrent licensing model, you pay only for the connections that you really use. Deploy the iTivity iAgent onto as many remote servers as you like at no extra cost.

AIX Release Support

iTivity remote support software provides global access and administration of IBM AIX version 7.1, 6.1, 5.3, 5.2, 5.1, 5L, AIX 7, AIX 6 and AIX 5 systems.