iTivity remote technical support software enables solution providers and help desks to access and control HP servers from anywhere. iTivity provides secure, audited access across the Internet and across firewalls so that you can quickly diagnose problems and resolve HP-UX technical support cases. iTivity customers can login securely, view and control X Windows desktops, connect with SSH and transfer files to and from HP-UX servers and CDE desktops.

Remote Support Services

Essential Support Tools

iTivity places essential HP-UX remote technical support tools at your immediate disposal.

• Secure Remote Login over SSH
• Remote iLO Access via Forwarded Tunnel
• HP Insight Manager via Local Browser
• Automatic SWAT and WebMin Detection
• Graphical Desktop Access for CDE X11 Applications
• Secure File Transfer

Secure and Accountable

iTivity's unique self-hosted design allows you to maintain central control of remote access and critical log files. Former employees can be blocked from accessing your customers' systems. Audit logs showing who connected to which customer systems are maintained on your hardware in your place of business.

Does More and Costs Less

iTivity delivers fast and reliable access to the critical remote support tools that you need to achieve better productivity, faster problem resolution and higher customer satisfaction. With iTivity's concurrent licensing model, you pay only for the connections that you really use.

Support Benefits from iTivity

iTivity provides many remote support benefits for solution providers and ISVs.

• Improved Productivity from Integrated Tools and Fast Access
• Professional Image with Branded, Custom Installers
• Compliant Security with Authentication and Logging
• Higher Customer Satisfaction
• Responsive Support Staff in Atlanta, GA

Supported HP Systems

iTivity software supports HP Itantium and PA-RISC servers running HP-UX releases 11i v3, 11i v2, 11i v1, 11.31, 11.23, and 11.11.